Client Confidentiality

ArchiTacts is committed to the highest professional standards for protection of our clients’ confidential information. Our uncompromising professional standards has been well embedded in our company’s philosophy and our insistence that we “at all times respect the confidential nature inherent in a professional relationship.” This remains an essential component of who we are and how we work.

Our commitment to confidentiality is rooted in all aspects of our governance structure and culture.

Each member of our team is personally committed to maintaining the highest professional standards. We ask every employee to annually reaffirm our Code of Business Conduct. Our new colleagues attend dedicated onboarding sessions that explicitly cover the firm’s expectations on confidentiality and confidentiality standards. As colleagues are promoted and take on new roles, they also receive additional training to both “refresh” the content and provide level-specific resources.

Our confidentiality framework includes confidentiality definitions, and standards on conflict of interest, information sharing, and physical and IT security—and we are always available to discuss our standards with clients in greater detail.

Our specific confidentiality processes are continually reviewed and updated to ensure that they fully align with the changing business environment and best-practice standards.

Our team at ArchiTacts treats the following information as completely confidential:

Client names or identities unless otherwise discussed with the client

Client-specific deliverables and work products, including drafts and preliminary analyses

Client-specific data provided by the client or a client-related vendor, including quantitative data sets, RFPs and invitations to tender, or internal (client) documents

Knowledge and information about our clients, including current or future operations, strategy and other business-related information gained by consultants while working for clients or while working on tenders, RFPs, and proposals

Protecting our clients’ confidence and business interests is not just what we do, it’s who we are. We welcome the opportunity to further discuss, and invite you to contact us.